FAQ

FAQ

Orders

Yes. Each Eva & Leo blazer is handmade to order and finished individually after your order is placed.

Each blazer is cut and finished individually within approximately 3–4 weeks. As every piece is handmade, timelines may vary slightly during busy periods.

Yes. Depending on the blazer, you can choose selected details such as buttons, undercollar, belt, sleeve lining, elbow patches and embroidery.

Selected personalisation may be available by request. Please contact us at concierge@evaandleolondon.com before placing your order.

Sizing & Fit

Eva & Leo blazers are designed with an intentional structured oversized fit. Choose your usual blazer size for the intended Eva & Leo silhouette, or size up for a more dramatic oversized look.

Yes. Every blazer comes in two fits: Regular and Tall. Regular suits most frames. Tall is cut on a separate pattern made for a taller frame — for taller women and for men — with added body and sleeve length, in the same structured oversized silhouette.

It means the blazer is designed to feel relaxed through the body while keeping a sharp shoulder, sculpted waist and polished tailored shape.

If you are between sizes or unsure about fit, please contact us before ordering. We’ll help you choose the best size and sleeve length for your preferred silhouette.

Fabric & Care

Eva & Leo pieces are made using limited designer deadstock fabrics. The Dune Blazer is crafted from 70% wool and 30% cashmere Italian deadstock cloth.

Our fabrics are sourced from designer deadstock in Lithuania, and each blazer is handmade individually by our seamstress in Lithuania.

Dry clean only. Air between wears and store your blazer in the complimentary Eva & Leo garment bag provided.

Shipping

Yes. Shipping is complimentary on all orders to the UK and the European Union.

We ship to the UK and the European Union, with complimentary shipping. Delivery usually takes up to 10 working days after dispatch via DHL, depending on your location.

No. Deliveries within the EU are not subject to customs duties, and for the UK all duties and taxes are included — there is nothing further to pay on delivery.

Returns

Because each blazer is handmade to order and finished with your selected details, it isn't eligible for a change-of-mind return. If it isn't quite what you hoped for, contact us within 14 days of delivery and we'll find a solution together — an adjustment, an exchange or, where appropriate, a return.

Faulty or incorrect items can always be returned. Please contact us as soon as possible at concierge@evaandleolondon.com with your order number and clear photos, and we will arrange a repair, replacement or full refund.

Personalised pieces aren't eligible for change-of-mind returns, but if something isn't right, contact us within 14 days of delivery and we'll find a solution together. Faulty items can always be returned.

No. Nothing in this policy affects your statutory rights.

Contact

For questions about sizing, fit, fabric, orders or made-to-order timelines, contact us at concierge@evaandleolondon.com. We aim to reply within one working day.

Yes. Our showroom is at Gedimino pr. 9, 4th floor, Vilnius, Lithuania. Use the Book a visit button in the corner of any page to see our open times and choose one — your slot is confirmed straight away. If none of them suit you, write to concierge@evaandleolondon.com or send us a DM on Instagram and we will find another.